Frequently Asked Questions                                                 828-461-4090

What do you do with my personal information?
Do I pay before or after the service is finished?
Payment Options?
What is the quickest way to contact you?
What is your service area?
Do you work in bad weather?
How do I get question answered that are not listed?
How long have you been cutting trees?
Are you insured?
Do you have a minimum charge?
Do you charge for quotes on tree service?​
How do I join your referral program?
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Q: What do you do with my personal information?
A: Another Tree Service does not collect personally-identifying information about You (such as Your name, address, telephone number, or e-mail address) unless You voluntarily submit that information to ATS through our Contact page. Any such voluntarily-provided information may be used for our internal business and our marketing purposes only, and will not be disclosed to third parties.
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Q: Do I pay before or after the service is finished
A: You don't pay until after the service is finished. We want to make sure you are satisified with the job we have done. We will
never ask for payment until after the job is finished.
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Q: Payment Options?
A: At this moment we accept cash and check (with proper ID). We also accept most major credit cards.
*Please let us know if you would like to pay with a credit card at time of quote.*
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Q: What is the quickest way to contact you?
A: The quickest way is by phone. We make every effort to answer the phone, but sometimes we are not able to. Please leave a message with your phone number and we will return your call as soon as possible. We check our e-mail daily. David@AnotherTreeService.com
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Q: What is your service area?
A: Here are some of the areas in Catawba County we serve: Bandy, Banoak, Blackburn, Brookford, Claremont, Conover, Cooksville, Drums Crossroads, Duan, Fairbrook, Fairgrove, Hickory, Killian Crossroads, Longview, Maiden, Meadow Brook Village, Mountain View, Murrays Hill, Newton*, North Hickory, Olivers Crossroads, Oxford Park, Plateau, Propst Crossroads, Rhoney, Saint Stephens, Sherrills Ford, Startown, Sweetwater, Viewmont. We also do service in surrounding county's.
Alexander Co.: Bethlehem, Taylorsville, area.
Contact us to see if we service your area.
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Q: Do you work in bad weather?
A: Only in emergency situations. Bad weather makes our job a lot more
dangerous. Safety is always first, if it can't be done safely we will not do it.
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Q: How do I get question answered that are not listed
A: You can contact us using the Contact Us link, and ask any question you may have.
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Q: How long have you been cutting trees?
A: I have been cutting trees for over eleven years
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Q: Are You insured?
A: Yes we are insured, and we provide proof of insurance upon request. At normal business hours we can fax you a certificate (proof of insurance).
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Q: Do you have a minimum charge?
A: Yes, normally we have a minimum of $150.00 to cover the expenses of at least 2 personnel and our equipment. Stump grinding has a $75.00 minimum. Firewood splitting is $75 an hour, includes 27ton splitter, three personnel and chainsaws to get the job done. Contact us for more information. Quotes are free for residential properties.  
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Q: ​Do you charge for quotes on tree service?​
​A:  No, When you request a quote on tree service it is FREE!. *

*​All quotes are free.  You may be charged $50 for a service call if: we show up at the scheduled time to give you a quote and no one is home, or you decided you no longer want a quote, or the service has already been preformed.*  Please be considerate and contact us to avoid this unnecessary charge.  The service charge will be waved if you sign a contract for service.
All mobile home parks and multi-residential properties will be charged $50 per hour for quotes, which will be refunded via credit if we get the contract.​  ​

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Q: How do I join your referral program?
A: If you would like more information on our referral program or to join please go to Contact Us and request the information on the referral program. Joining us is 100% free there is no charge to join. Contact us today for complete details on how to get your gift card.


Another Tree Service
2825 NC Hwy 10 West
Newton, NC 28658
(828)461-4090
David@AnotherTreeService.com
         Another Tree Service 
We're Not Just Another Tree Service 
       We're YOUR Tree Service Provider